Terms and Conditions

By making a purchase or accessing the Website of CS Creamery Pvt. Ltd. ("Seller"), you agree to the following Terms and Conditions. It is your own responsibility to ensure that you are fully aware of all of these Terms and Conditions when making a purchase on www.coldstonecreamery.in ("Website").

TERMS OF USE

 

Please read the following terms and conditions very carefully as your use of CS Creamery Pvt. Ltd. website www.coldstonecreamery.in and services offered by CS Creamery Pvt. Ltd. are subject to your acceptance of and compliance with the following terms and conditions.

By browsing, accessing, subscribing to or using any of our services you agree that you have read, understood and are bound by the terms, regardless of how you subscribe to or use the services. In these terms, references to "Website" shall mean the CS Creamery Pvt. Ltd. website, "you", "user" shall mean the end user accessing the Website, its contents and using the services offered through CS Creamery Pvt. Ltd., "Service Providers" mean independent third-party service providers, and "we", "us" and "our" shall mean CS Creamery Pvt. Ltd. and its affiliates.

CS Creamery Pvt. Ltd. reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these terms, CS Creamery Pvt. Ltd. grants you a personal, non-exclusive, non-transferable, limited privilege to access and use the website and services offered by CS Creamery Pvt. Ltd.

USER ACCOUNT AND REGISTRATION TERMS

 

Registering at CS Creamery Pvt. Ltd. is free service and you will receive a username and password upon completing the website's registration process or completing a transaction. You are responsible for maintaining the confidentiality of the username and password, and are fully responsible for all activities that occur under your account.

You agree to:

 

(a) Immediately notify CS Creamery Pvt. Ltd. of any unauthorized use of your account or any other breach of security, and
(b) Ensure that you exit from your account at the end of each session. CS Creamery Pvt. Ltd. cannot and will not be liable for any loss or damage arising from your failure to comply with this requirement. You agree that if you provide any information that is untrue, inaccurate, not current or incomplete or CS Creamery Pvt. Ltd. has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the Terms of Use, CS Creamery Pvt. Ltd. has the right to indefinitely suspend or terminate or block access of your membership with CS Creamery Pvt. Ltd. and refuse to provide you with access to the website.
If you are a non-registered user you agree that upon reviewing the order at the website a user account will be auto created for you and the access to the same will be communicated to your email address provided.

COMMUNICATIONS

 

When you use the website or send emails or other data, information or communication to CS Creamery Pvt. Ltd., you agree and understand that you are communicating with CS Creamery Pvt. Ltd. through electronic records and you consent to receive communications via electronic records from CS Creamery Pvt. Ltd. periodically, as and when required. CS Creamery Pvt. Ltd. may communicate with you by email, SMS, telephone or by such other mode of communication, electronic or otherwise. Your use of the website entitles you to receive periodic communication regarding CS Creamery Pvt. Ltd. services through email, SMS, telephone or by such other mode of communication, electronic or otherwise. If you wish to not receive periodic informational communication from CS Creamery Pvt. Ltd. you can unsubscribe to the communication through your account settings.

ACCEPTANCE OF PRIVACY POLICY

 

The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of CS Creamery Pvt. Ltd. in respect of the website. The user further consents that the terms and contents of such a Privacy Policy are acceptable to him.

USER CONDUCT & RULES

 

1. You agree and undertake to use the website strictly abiding by the following principles:
2. You will not upload, publish, host, transmit, display, modify, update or share any information that, in the sole discretion of CS Creamery Pvt. Ltd.:
3. Is grossly racial, harmful, sexual, harassing, defamatory, obscene, pornographic or otherwise unlawful in any manner whatsoever
4. Involves an illegal or unauthorized use of copyrighted work
5. Is not belonging to you or to which you have no rights
6. Refers to any website or URL that contains material that is inappropriate for CS Creamery Pvt. Ltd.
7. Contains software viruses, computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource
8. You will not promote or try to gain unauthorized access or exceed the scope of authorized access to CS Creamery Pvt. Ltd. and its connected network
9. You will not interfere with another user's use of the CS Creamery Pvt. Ltd. Website
10. You will not violate any law currently in force in India or outside
11. You will not attempt or otherwise impersonate another person during the use of CS Creamery Pvt. Ltd. website
12. You will not engage in or forward chain letters, surveys, contests, pyramid schemes with any association to CS Creamery Pvt. Ltd.
13. You will not use any automatic device, program, or methodology including but not limited to "deep- link", "page-scrape", "robot", "spider" or other such means, or any similar manual process, to access, acquire or copy any portion of the CS Creamery Pvt. Ltd. website or any content within
14. You will not attempt to gain unauthorized access to any portion or feature of CS Creamery Pvt. Ltd. website, or any other systems or networks connected to CS Creamery Pvt. Ltd. Website
15. You will not use the website or any content for any purpose that is unlawful or prohibited by these Terms of Use 16. You will not violate any of the terms and conditions of this agreement or any other terms and conditions contained elsewhere within CS Creamery Pvt. Ltd.
17. You will indemnify, defend and hold harmless CS Creamery Pvt. Ltd. and its owner, licensee, affiliates, and their respective officers, directors and employees from and against any and all liabilities, claims, costs and damages, (including legal fees and disbursements in connection therewith and interest chargeable thereon) result from any breach of this Terms of Use, Privacy Policy and other policies, or your violation of any law, rules or regulations or the rights of a third party.

GOVERNING LAW

 

This Agreement shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in India.

GENERAL:

 

We reserve the right to change these Terms and Conditions at any time. Any such changes will take effect when posted on the Website and it shall be your responsibility to read the Terms and Conditions on each occasion you use this Website and your continued use of the Website shall signify your acceptance to be bound by the latest Terms and Conditions.

You agree to:

 

(a) Immediately notify CS Creamery Pvt. Ltd. of any unauthorized use of your account or any other breach of security, and
(b) Ensure that you exit from your account at the end of each session. CS Creamery Pvt. Ltd. cannot and will not be liable
for any loss or damage arising from your failure to comply with this requirement. You agree that if you provide any information that is untrue, inaccurate, not current or incomplete or CS Creamery Pvt. Ltd. has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the Terms of Use, CS Creamery Pvt. Ltd. has the right to indefinitely suspend or terminate or block access of your membership with CS Creamery Pvt. Ltd. and refuse to provide you with access to the website.
If you are a non-registered user you agree that upon reviewing the order at the website a user account will be auto created for you and the access to the same will be communicated to your email address provided.

YOUR INFORMATION:

 

PERSONAL INFORMATION: We collect personally identifiable information that you may voluntarily provide on online forums, which may include user details, feedbacks, comments, online surveys etc. This aforementioned personally identifiable information (Personal Information) collected on our Website can include your name, company name, address, telephone number, email addresses. All information shared by you on our Website is treated as confidential and is kept secure.

NECESSARY INFORMATION: Please note that we only store necessary information required to make a purchase through our Website and we take care not to disclose your Personal Information to any third party without your consent. During the time of signing up, you have the option of opting in for our newsletters, future offers etc. Signing up for this service would entitle us to save your Personal Information for the intended purposes only.

ONLINE PAYMENT: If you chose to pay online through various methods allowed by our Website, we assure you that we do not save any information related to your credit/debit cards or passwords. All the information you provide is processed through a secure server.

USING THE WEBSITE:

 

1. Products and services displayed on the Website do not constitute an offer to sell. Orders placed by you are offers to purchase particular product under these Terms and Conditions at the price specified (including delivery and other charges).

2. We reserve the right to accept or reject your offer for any reason (or no reason) including, but not limited to, the unavailability of any product, an error in the price or product description, or an error in your order. In the event that we cancel your order, we will provide a full refund of any payment received.

3. You agree not to access the Website through any other interface than provided by us to you.

4. You agree that your use of the Website is a limited license granted by us. We reserve a right to discontinue your account without providing you any reason thereof.

5. You agree that you are solely responsible for your account details and to keep your password secure. If you suspect any misuse through your account, you are required to inform us in writing immediately.

LOCATIONS
  • Ground Floor, Plot No.120, Export Promotion, Industrial Park, Ergotech Seating System Building, Whitefield, Bangalore 560066
    Bengaluru
    8046411444

  • Phoenix Mall Chennai, 142, Lower Ground Floor, Phoenix Market City, Velachery Main Road, Velachery, Chennai
    Chennai
    4466650313

  • Vasanth Kunj, Delhi, CS CREAMERY PRIVATE LIMITED, Third Floor, Ambience Mall – No.2, Nelson Mandela Marg, Ambience Island, Vasant Kunj, New Delhi – 110070
    New Delhi
    1140870177

  • Oberoi Mall Mumbai, 2nd Floor, Oberoi Mall, Western Express High way, Goregaon, Mumbai, Maharashtra - 400063
    Mumbai
    2249781024

  • Eros, gurugram, Shop Nos: 92 & 93, Eros City Square, Sector 49, Gurgaon 122018
    Gurugram
    01244103803

  • Viviana Mall, Mumbai, CS Creamery Private Limited, Viviana Mall, Pokhran Road No. 2, Subhash Nagar, Next to Jupiter Hospital, Thane (West) - 400 606
    Thane
    2262281169

  • Begumpet, Hyderabad, Cold Stone Creamery, No: B 3, Property ID No.1-8-303/34, Mayfair SP road Secunderabad - 500 003, Land Mark: Metro Pillar C1299
    Hyderabad
    4042010241

  • Sarjapur Road, Cold Stone Creamery, Ground Floor, OPP: Kaikondanahalli Lake, Sarjapur Road, Carmalram post , Vaethur Hobli, Banglore East Taluk 560035
    Bengaluru
    8690604523

  • Phoenix Mall Bangalore, Cold Stone Creamery, Pvt. ltd 2nd Floor (S-61A), Phoenix Market City, Mahadevpura
    Bengaluru
    8067266155

  • Vega City Mall Bangalore No- T 03, 3rd floor, Vega City Mall, Bannerghatta, Bangalore 560076
    Bengaluru
    8067922488

  • Miraya Rose, Varthur Bangalore, 66/1 Miraya Rose Ground Floor, Siddapura Village, Varthur Hobli- 560066
    Bengaluru
    8049569885

  • Lulu Mall cochin, Ground Floor, Near Lulu Hypermarket, Lulu Mall, Edappally, Kochi
    Kochi
    4844043333

  • Panamballi Cochin, 56/299, Main Avenue, Ernakulam, Panampilly Nagar, Kochi
    Kochi
    4844863332

  • Cyber City Gurugram, UGF/B/Unit No:1D, Upper Ground Floor, Building 10, Cyber City, National Highway 8,  Phase 2, Gurgaon, Haryana-122002
    Gurugram
    01244037300

  • VR Mall, Anna Nagar, Chennai, Third Floor, Unit No T10B, VR Chennai, #44, Pillaiyar Koil Street, Jawaharlal Nehru Road, Anna Nagar, Chennai-600040
    Chennai
    4466622348

  • Froum Prestige Shanthinikethan, Whitefield, Prestige Shantinikethan Whitefield
    Bengaluru
    8025018084

  • Oshiwara, Mumbai, Harshvardhan Chambers, Ground Floor, Plot No R -16, MHADA Layout, Next to Oshiwara Police Station, Oshiwara Jogeshwari, Mumbai
    Mumbai
    2226300936

  • ECR, Chennai, “GENTLE TIDES”, East Coast Road, Injambakkam Village, Sholinganallur Taluk, Kancheepuram District
    Chennai
    4466654527

  • Marina mall, chennai, Second Floor, Shop No: S007-A, Egattur Village, Old Mahapalipuram Road, Tiruporur Taluk, Kancheepuram District, Tamil Nadu 603 103
    Chennai
    4440173059

  • Seasons Mall Pune, CS Creamery Private Limited, Unit No. T20d & T20e,  Season's Mall, Magarpatta City, Hadapsar, Pune 411013
    Pune
    2067230801

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